Returns & Exchanges

At RainSisters, we want you to feel confident and elegant in your designer raincoats. If your purchase isn't a perfect fit, you can return or exchange any unworn item within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team via email with your order number and the reason for your return to receive a Return Authorization form.

• 2.
  Prepare the Package

  Place the item in its original packaging with all designer tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Ship the Item

  Affix the provided shipping label or use a tracked courier service to send the package back to our headquarters in Latvia.

• 4.
  Receive Your Refund

  Once our quality control team inspects the item, your refund will be processed back to your original payment method within 5-7 business days.